You will receive the same fine quality and customer service on the web as you have in person at any of our Renaissance Faires. Pictured here is our Uncommon Adornments booth at the Ohio Renaissance Festival. Uncommon Adornments or The Silver Shamrock Attn: Sue Watson 707 State Route 725 #124 Dayton, Oh 45459 watlsue@aol.com (email response address) info@uncommonadornments.com EMAIL: Feel free to email us at any time with your questions and comments. ***PLEASE NOTE: EVEN THOUGH YOU EMAIL US AT INFO@UNCOMMONADORNMENTS.COM (SERVES THE SILVER SHAMROCK AS WELL), THE RESPONSE EMAIL ADDRESS WILL BE WATLSUE@AOL.COM. PLEASE BE SURE THAT THIS ADDRESS IS NOT INADVERTENTLY BLOCKED BY YOU OR YOUR COMPANY'S SPAM CONTROLS.**** We truly look forward to hearing from you and hope that your shopping experience with Uncommon Adornments & The Silver Shamrock turns out to be most rewarding. 1. Ordering Add items to your shopping cart as you go. Orders can be reviewed and modified at any time by clicking on the "Review Order" button. When you have completed shopping, go to "Review Order" one final time. Fill out the shipping and payment details and click "Place Order". Note: The ordering portion of our website is completely secure. You may receive an "insecure page" warning when returning to the store, as those pages do not require special security. 2. Payment Payment can be made using several major American credit cards including Master Card, Visa, Discover, or American Express. Your card number will be fully encrypted using industry standard SSL code. Despite secure credit card encryption technology, some people are hesitant to place credit card orders over the internet. Shoud this be the case, please feel free to email us with a phone number where you can be reached during the day and/or evening. We will be glad to give you a call and take your order over the phone. 3. Shipping ***** FREE!!!!! Orders will be shipped within 2-3 business days of receipt, unless otherwise specified. (Most will ship within 1-2 days.) 4. Guarantees All our jewelry is 100% guaranteed. Should any piece break, or prove defective, return the problem piece for a replacement - free of charge. Should you be dissatisfied with your purchase for any reason, simply return the item for an exchange or store credit. Returns should be mailed to the address shown on this page. Unique Offer: Should you lose one earring, we will be happy to provide a mate at 1/2 the price of the pair plus $1. Simply mail the lonesome earring to the above address and we will make every effort to find a suitable mate. (No, this isn't a dating service.) If the piece has a stone, we will attempt to match its color and hue as closely as possible. If your earring turns out to be an obsolete item, we will return the single along with our sincere regrets. SPAM CONTROLS: Some businesses have set spam controls that could delete our response to your email without you ever seeing it. We respond to ALL emails within 24-48 hours. If you find we have not responded, please email a phone number to us. It may be that our previous responses have been inadvertently blocked. ****Please see note above under "EMAIL".****